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CANDLE SAFETY - DISCLAIMER
Remove all packaging before you light the candle.
Always use an appropriate holder placed on a protected, heat-resistant surface.
Keep wax pool free of wick trimmings, matches or any foreign matter - this is combustible material and may cause a fire hazard.
Burn candles indoors, away from drafts, other heat sources, and any flammable objects or materials.
If smoking occurs, safely extinguish the candle with a Candle Snuffer, trim wick, remove trimmings and relight.
Keep burning candles within sight at all times.
Do not move candles while they are lit.
Handle with care; containers are fragile. Do not use if cracked, chipped or scratched. Do not refill with wax.
Do not allow the flame to touch the side of the container. The container may become hot. Handle carefully.
To minimise wax left on the sides of the container, burn 2-4 hours at a time; it is normal for some wax to be left, the amount varying per colour, fragrance and burning conditions.
BROKEN CANDLE POLICY
We offer store credit only.
We carefully pack each candle and most of our boxes can withstand around 200lbs of pressure.
If your candle arrives and is damaged, please email firstname.lastname@example.org.
You will have to take a picture of the broken candle and your packing slip in order to receive store credit.